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TERMS & CONDITIONS

  • Your contact details such as customer name, email address, phone number, and shipping address.
  • Email communication by any user or customer directly with Booklamp.in such as product inquiry, order and transaction-related information, complaints or disputes etc.
  • We use some of the user and customer information defined above to understand customer behavior and thus offer better and more relevant experiences to you. We use certain information in an aggregated form across users to compile statistical and demographical profiles for our business and marketing activities.
  • Our transaction or banking details such as credit card number, cardholder name, expiration date, and CVV or other information as required for internet banking or other payment instruments is not held by Booklamp.in but is held by our Payment Gateway partner. Our payment gateway partner is "Razorpay” the page is secured by an industry standard 100% PCI DSS compliant & certified solution which ensure the highest standards of safety and security for your information.
  • Third-party sign in information shared on our website such as Facebook, Twitter, Pinterest sign-in information.
  • You can place your order with confidence, as our checkout is on a secure server so your credit information is fully secure and protected.
  • All credit card orders are subject to third-party verification.

COPYRIGHT POLICY

All the contents available on the Department of Consumer Affairs website are indigenously developed by the Department of Consumer Affairs and there is no third-party content present on this website. If any third party content is present on the website then the Department of Consumer Affairs has obtained the due permissions as per the copyright policies of the third parties whose contents are published on this website.

Contents of this website may not be reproduced partially or fully, without due permission from the Department of Consumer Affairs. It’s content, if referred to and/or forms a part of the content of another website, the content-source must be appropriately acknowledged. The contents of this website cannot be used in any misleading or objectionable context.


CANCELLATION POLICY

If you request a cancellation, your order will be canceled immediately. Please note that your online account will take a day or two to reflect the cancellation.

Shipping & Delivery

Ships in 1-2 days.
After order confirmation, you will be provided with the tracking details on the mobile number provided by you.
Average delivery time will be within a week.


Return & Refund Policy

Product sold by www.booklamp.in is properly checked and tested by the quality control team and guaranteed to be genuine, in new condition. Product is protected under 7 Days product repair/replacement (no refund in any condition) policy in case the product has a manufacturing defect only and if it is in unused conditions in the original boxes and with all paperwork (this includes warranties), parts and accessories. "New and unused" means that there are no scratches, marks, or blemishes on the item and the product must not have been sized or altered in any way. We cannot accept a return of any item with any indication that it has been used.